Privacy Policy

At Eunoia Dental, your trust matters to us. We are committed to protecting the privacy, confidentiality, and security of all personal information shared with us through our website, online forms, appointments, and other digital platforms.

This Privacy Policy explains how we collect, use, store, and protect your information. By accessing or using https://eunoiadental.com/ , you agree to the terms outlined in this Privacy Policy. If you do not agree, we recommend that you discontinue using our website.

Information We Collect

We may collect personal and medical information in several ways, including when you visit our website, submit an enquiry, book an appointment, or fill out online or offline forms.

  • Full name
  • Email address
  • Phone number
  • Date of birth
  • Address
  • Medical and dental history
  • Treatment-related information
  • Insurance or billing details (if applicable)
  • Any other information voluntarily shared by you

How We Use Your Information

The information we collect is used only for legitimate healthcare and operational purposes, including:

  • Providing dental consultations, diagnosis, treatment, and follow-up care
  • Scheduling appointments and sending reminders
  • Responding to enquiries and requests
  • Maintaining accurate patient records
  • Processing payments and billing
  • Improving our services and website experience
  • Complying with legal, regulatory, and professional obligations

We do not use your personal data for any purpose that is incompatible with the above without your consent.

Sharing of Information

Eunoia Dental does not sell, rent, or trade your personal information to third parties for marketing purposes.

We may share information only when necessary with:

  • Trusted service providers (such as IT support, website hosting, billing, or communication tools)
  • Other healthcare professionals involved in your treatment, with your consent
  • Government authorities or regulatory bodies, when required by law
  • Legal or financial advisors for compliance purposes

All third parties are required to maintain the confidentiality and security of your information.

Data Protection & Security

We take reasonable and appropriate technical and organizational measures to safeguard your personal information against unauthorized access, misuse, alteration, or disclosure.

Access to patient data is restricted to authorized personnel only. While we strive to protect your information, no method of online transmission or storage is 100% secure, and therefore absolute security cannot be guaranteed.

Data Retention

Your personal information is retained only for as long as necessary to provide services, meet legal and medical record-keeping requirements, or fulfill regulatory obligations.

Once no longer required, the data is securely deleted or anonymized.

Cookies & Website Tracking

Our website may use cookies and similar technologies to enhance user experience, analyse website traffic, and improve functionality.

Cookies do not collect personally identifiable medical information. You may choose to disable cookies through your browser settings, although this may affect certain features of the website.

International Data Processing

If you access our website from outside India, your information may be processed and stored within India.

By using our services, you consent to such data transfer and processing in accordance with this Privacy Policy.

Children’s Privacy

We do not knowingly collect personal information from children under the age of 16 without the consent of a parent or legal guardian.

If such information is identified, it will be removed promptly.

Privacy of Vulnerable Patients

We are committed to safeguarding the privacy of vulnerable individuals, including elderly patients, patients with disabilities, and those requiring assisted care.

Additional consent from guardians or caregivers may be required where applicable.

Changes to This Policy

Eunoia Dental may update this Privacy Policy from time to time to reflect changes in legal requirements or our practices.

Updated versions will be posted on this page with immediate effect.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your information, please contact us:

Email: EunoiaDental@gmail.com

We value your privacy and are always here to help.